Why We Don't Throw Our Customers Away

October 13, 2017

Why We Don't Throw Our Customers Away

What's up with that title!?

Have you ever made a purchase, or needed explanation with a product and reached out the company for help?  Have you ever had a response similar to "That's too bad but we just can't help you." You see, they already got what they wanted, your money and now they're done with you. They've "thrown you out with the trash".  

At Hand Stamped Trinkets we know that excellent customer service sets us apart from the average run of the mill business that are only after the "sale" and gets by on mediocre service.  We build trust and that trust gains you, a customer for life.  You talk to others about how wonderful a product and service you received and the snowball affect begins. 

Why do you care about our customer service?

WE WANT YOU TO TRUST US!

Building trust starts with giving great service.  We always strive to do better and be better when delivering stellar customer service.  It comes naturally and without hesitation. At HST we always endeavor to turn a complaint into a cheerful resolution.  It builds trust and a repeat customer in you!

WE WANT YOU TO TALK ABOUT US! NO, REALLY WE DO!

People talk and we want it to be about us!  You are real people just like us, not just another sale.  We hear your concerns and we ant  to help solve them....lay it on us!  You are the only customer in the world to us right now!

 

THAT'S WHY WE ARE SET APART FROM OUR COMPETITORS - WE ACTUALLY DO CARE!

We don't want to merely meet your expectations, we strive to go beyond what you thought you would get and want amazement at the extraordinary customer service you received!!  I don't like being treated like another dollar sign and thrown out with the garbage once my sale is finished.  I don't want to treat my customers that way either.

Our promise to you - We won't be mediocre and we won't treat you like rubbage.  This is the one time I WANT YOU to talk about me! I want to make it impossible for you to not want to spread the word about this wonderful place where you bought the most amazing piece of jewelry and the person who helped you took care of every need and answered every question without hesitation and in an over the top manner!  Phew.....

Hand Stamped Trinkets....remember this name.




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